Privacy Policy
Last updated: May 2026
1. Data Controller
Eterna Group Srl
P.IVA: 04185830363
Sede legale: Via della Ricerca Scientifica, 13 int.12 — 41012 Carpi (MO) — Italy
Email: info@eternagroup.it
Tel: +39 388 3992192
2. Data Collected and Purposes
We process the following personal data for the stated purposes:
| Data | Purpose | Legal Basis | Retention |
|---|---|---|---|
| Name, email, message (contact form) | Management of contact requests and quotations | Legitimate Interest / Contract Performance | 24 months |
| Browsing data (IP, browser, pages visited) | Website security, anonymous statistics | Legitimate Interest | 30 days |
| Account data (email, name, role) | Access to reserved area, order management | Contract Performance | Contract duration + 10 years |
| Email, numero di telefono/WhatsApp | Invio di comunicazioni commerciali e promozionali (newsletter, offerte) via email e WhatsApp | Consenso esplicito (art. 6.1.a GDPR; art. 130 Cod. Privacy) | Fino a revoca del consenso |
Il consenso al marketing è facoltativo, prestato in modo specifico e revocabile in ogni momento (vedi punto 5) senza pregiudicare la liceità del trattamento basato sul consenso prestato prima della revoca. Per il marketing via WhatsApp inviamo esclusivamente messaggi template a chi ha prestato consenso esplicito; ogni messaggio consente di richiedere la cessazione.
3. Data Sharing
Data is not sold or transferred to third parties. It may be shared with:
- IT service providers (hosting, email) acting as data processors pursuant to art. 28 GDPR
- Judicial or administrative authorities, in cases required by law
4. International Data Transfers
Data is processed within the European Union. Any transfers to third countries take place only in the presence of adequate safeguards (EU Commission adequacy decisions or Standard Contractual Clauses).
5. Data Subject Rights
Pursuant to arts. 15-22 GDPR, the data subject has the right to:
- Access your personal data (art. 15)
- Rectify them (art. 16)
- Request erasure ("right to be forgotten", art. 17)
- Restrict its processing (art. 18)
- Data portability (art. 20)
- Object to processing (art. 21)
Per esercitare i propri diritti è disponibile il modulo dedicato alla pagina Esercizio dei diritti, oppure è possibile scrivere a: privacy@eternagroup.it. Il consenso al marketing (email/WhatsApp) può essere revocato in qualsiasi momento con le stesse modalità o seguendo le istruzioni contenute in ogni comunicazione.
You may lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).
6. Cookies
For information about the cookies used by this website, please consult our Cookie Policy.
7. Changes to This Policy
The Data Controller reserves the right to update this privacy notice. In the event of substantial changes, registered users will be notified by email.